YELO Software Privacy Policy

Effective as of May 26, 2025

Privacy Policy

This Privacy Policy (“Policy”) applies to the website located at www.yelosoftware.com (“Site”), and YELO Software (“Company”), and governs data collection and usage. For this Privacy Policy, unless otherwise noted, all references to the Company include YELO Software, its affiliates, subsidiaries, and any related entities that are associated with the YELO Software brand.

Definitions

For purposes of this Privacy Policy:

• “Company” refers to YELO Software, the entity responsible for collecting, processing, and protecting your personal information.
• “Site” refers to the website operated by YELO Software at www.yelosoftware.com, including all subdomains and associated pages.
• “User”, “you”, or “your” refers to any individual who visits, browses, submits information to, or otherwise uses the Site.
• “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an individual, such as a name, email address, phone number, company affiliation, or IP address.
• “Processing” means any operation performed on personal information, whether or not by automated means, such as collection, use, disclosure, storage, or deletion.
• “Cookies” are small data files stored on a user’s device that help track usage patterns and personalize experiences on the Site.
• “Third-Party Services” refers to tools, vendors, or platforms not operated by YELO Software that may collect or process data in connection with the Site (e.g., analytics providers, hosting services).
• “Applicable Laws” refers to privacy and data protection laws relevant to users’ jurisdictions, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA).

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is not transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Company’s website.

Cookies and Tracking Technologies

YELO Software (“Company,” “we,” or “us”) uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and support our marketing efforts. A cookie is a small text file placed on your device by a web server. Cookies cannot run programs or deliver viruses. They are uniquely assigned to you and can only be read by a server in the domain that issued the cookie.

How We Use Cookies

Cookies help personalize and simplify your online experience. For example, if you customize a page or register on our website, cookies help us recall your specific settings and preferences on future visits — saving you time and improving usability.

In addition to functional convenience, we use cookies for:

• Essential Site Operations: Enabling navigation, access to secure areas, and user authentication
• Performance and Analytics: Collecting data on website traffic and interaction through tools like Google Analytics
• Marketing and Retargeting: Supporting advertising tools (e.g., LinkedIn Ads, Google Ads) that display personalized content based on your behavior on our site

Types of Cookies We May Use

• Strictly Necessary Cookies – Required for site functionality and security
• Analytics Cookies – Help us understand how users interact with our site
• Marketing Cookies – Enable targeted advertising and retargeting across platforms

Your Cookie Choices

Upon visiting our site, you may be presented with a cookie banner that gives you the option to:

• Accept all cookies
• Decline non-essential cookies
• Adjust preferences through a cookie settings tool (if provided)

You may also manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the site’s functionality.

For more information on how we use your data, refer to the “How We Use Your Information” section of this Privacy Policy.

How We Use Your Information

We use the personal and usage information we collect for the following purposes:

• To provide and maintain our services – including access to our platform, support, and feature functionality
• To personalize your experience – such as remembering your preferences or tailoring content based on your behavior
• To improve our products and website – through analytics, user feedback, and performance monitoring
• To communicate with you – including service notifications, product updates, and relevant marketing (where permitted)
• To support security and fraud prevention – protecting user accounts and ensuring safe platform usage
• To comply with legal obligations – including data retention, reporting, and regulatory compliance
• To support advertising and retargeting – if applicable, using marketing cookies or pixels to deliver relevant ads

We process this information under legitimate interest, contract performance, legal obligation, or consent, depending on the context and applicable regulations.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

GDPR Compliance

If you are in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at contact@yelosoftware.com.

Data Retention

YELO Software retains personal data only as long as necessary for the purposes described in this policy. We may also retain and use this information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our YELO Software, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

Contact Us

YELO Software welcomes your questions or comments regarding the Terms:

YELO Software
www.yelosoftware.com
Stoughton, Massachusetts 02072
Email Address: contact@yelosoftware.com